New ISO standard aims to improve quality of learning services and facilitate comparison on worldwide basis
The ISO 10015 Quality Standard for Training is a sector specific quality assurance system. It focuses on training processes at the workplace. It was developed by a group of experts from twenty-five ISO member countries and became available to the public in the year 2000.

ISO 10015 is a standard that is easily understandable for organisations used to ISO related Quality instrument since it is based on the process oriented concepts of the new 9000:2000 ISO family of standards.

ISO 10015 complements ISO 9001:2000 Standard and further elaborates on the clause 6.2.2 — “Awareness, Competence and Training” and gives clear guidance for its implementation. Compared with ISO 9001, ISO 10015 offers three main advantages namely:

1. Being sector specific, that is oriented towards workplace learning and training design, the standard offers organisations specific guidance in aligning their training investment with their business objectives; and
2. Offering a clear roadmap for analysing the performance gaps at the organisational level and in making related training investment decisions;
3. Providing state of the art guidelines in managing the training operation so that efficiency and effectiveness could be attained.